State Farm® Insurance Agent Shirin Khorsandian

"Very commutative and very good at helping people who don’t understand how insurance works. I enjoyed my experience with Karina and helping me get great insurance."

"Christina is outstanding. She always gets back promptly and assists with providing exceptional care and understanding of policies. She is certainly an asset to State Farm. We recently had a total vehicle loss and she assisted with providing and plugging-in information for the transition to be seamless. SHIRIN, I cannot say enough good things about Christina and the compassion and care she exhibits when interacting with me. I am grateful for all her help and information. Christina, a grateful “thank you”. I appreciate you!!!"

"Excellent customer service, they actually listen and do their best to solve your problem"

"Christpina helped me through a difficult time in my life. I forgot to pay my car insurance. It had been due about six weeks earlier. I had been taking care of my mom for several weeks in the hospital before she died and as I was driving home one day it dawned on me that I never paid that bill. I pulled over and immediately called Christina at State Farm. She informed me that my car insurance had been canceled. Christina always knows the right thing to say and she calmed me down immediately. She is so compassionate and is extremely knowledgeable about insurance. She set up a new policy for me in no time. I was so grateful to her. Thank you for having someone like her working for you. She is truly a gift to State Farm. Thank you, Brenda Puertos"

"I appreciated Brandi's expertise and patience in helping me to decide the best car insurance options for existing coverage for my wife and me. Her knowledge and professionalism was just what the doctor ordered. Thank you, Brandi!"

"Wonderful and professional customer service!"

"Kailey has been helping me with getting a good quote and with switching insurance companies. Switching companies has been very smooth and headache free. I basically ended up saving something like 65% from what I've been paying. Kailey is very personable and good with call backs, making my transition between companies as seamless as possible. Great job, 10 point to Gryffindor!"

"I recently just moved to Wesley Chapel and was lucky enough to get Kailey on the phone. She helped me with my auto, home and life insurance needs. If you are in the area and looking for a knowledgeable and informative agent, please contact Kailey."

"Christina was super helpful when it came to my policy and took the time to explain things to me in a way that made sense. I really appreciated all of her help!"

"Have been With Shirin’s Office for 3 or 4 years now, they are AMAZING. May never switch Christina is great!!! Really goes out of her way to ensure customers are taken care of and everything is easy and painless! Thank you Christina!"

"Shirin’s assistant Camila is great. She followed up with me in a timely manner and took care of all my issues."

"Brandi helps me with I my insurance needs. She is great!!!"

"If you live in Wesley Chapel or the surrounding areas and are seeking a top-tier insurance agency, Shirin Khorsandian and her team come highly recommended by me. Having been a customer of State Farm for over 30 years, for both auto and home insurance, I've had my fair share of experiences, but this month has been particularly challenging due to the loss of two family members on the same day. Amidst dealing with these personal losses, I forgot to manage several aspects of my auto policy I had been discussing with Kailey in the State Farm office. In a panic this morning, realizing my auto policies had lapsed. I reached out to Kailey, expecting the worse. To my astonishment, within 20 minutes, she not only reinstated my policies but also showed incredible thoughtfulness and understanding towards my situation. This is what I call first-class customer service. Kailey made what I feared would be a lengthy and complicated process into a seamless and easy one. It was a welcomed outcome in an otherwise tough month. A huge thank you to Kailey - you truly are the best. I will definitely be recommending you to all my friends and business acquaintances."

"I called for assistance today and Camila did a wonderful job with helping me and made sure to follow up and check in with me to see if I needed further assistance."

"I've been insured by State Farm for automobile coverage for more than 30 yrs and with this particular agent's office for more than 10 yrs. I have had the fortune so far of not having had an issue with any of the agents over those years as a State Farm customer. Recently I purchased a home, my first and needed to have it insured. State Farm provided me a rate nearly half of that offered by the financing team associated with my home purchase. I needed to cancel my existing renters insurance, which I forgot to do earlier on after home purchase. This process was handled by Camila. Having worked in customer service before, I know demeanor and tone can make or break a good customer-associate interaction. I listen for it because calling with a problem, and getting an associate that sounds like they're having a problem/bad day no matter the business, usually does not end well. Camila sounded with a welcoming tone that made me comfortable and confident that I would not need to hang-up and call back. I'm sure the boss, Shirin K appreciates these reviews, but when I call the office that's not who fields my inquiry, so this expression of appreciation is for Camila and those along side her tasked with managing the business of the day, the people who's names I remember, because I hear them most whenever I call. Thanks Camila for taking my call, making the necessary adjustments and following up with me on the changes to assure me they had been taken care of. JU"

"Camila did a nice job of servicing my insurance needs yesterday. Thanks"

"Christina provided courteous and efficient service! She was knowledgeable and took her time to explain all of my insurance options. She responded to my messages in a timely manner and was so friendly and responsive! Thank you Christina for your outstanding service!"

"The people at this State Farm office in Wesley Chapel are extremely pleasant and helpful to work with. They make sure all is taken care of to your satisfaction."

"Christina was just great with helping me with our policy. She was so patience and answered the questions I had and also helped me understand the policy better. Great person to talk with."

"After receiving a notification that our car insurance was increasing, I called Shirin Khorsandian’s office in Wesley Chapel and spoke with Christina. I am glad I did! Christina was able to look at my policy and help me find areas where we can save. It is rare to say this in Florida, but after speaking to Christina, we are now paying less than we were before and we are still very sufficiently covered."

"We love being a part of Shirin Khorsandian-Smith’s State Farm! I needed to call in today and a new agent Camila answered and did an amazing job assisting me. I honestly can not think of any agent in that office that isn’t the very best!"

"First of all I'd like to say that Shirin Khorsandian is my favorite car insurance agent ever she is always informed helpful and pleasant we need more people like her in the workforce I know speaking for myself when I have to deal with anything concerning my car insurance she makes my day pleasant"

"We just bought a new home in Wesley Chapel area and contacted Shirin. Brandi got back to us with a quote and was always available to answer all questions that we had via phone or email. The entire process was convenient and I'm glad we went with Shirin and State Farm for our home owners insurance. Thank you!"

"Inflation! Everything is rising in price. I called to see how I could save money and Christina was there to help. I didn’t know what some of the charges on my bill were but she helped thoroughly explain what everything meant and told me how I could save. I’m so happy to be saving 30 bucks a month! Christina was pleasant to speak with and has wonderful customer service skills. Thank you!"

"I am purchasing a new home in a new state which is stressful. I had the pleasure of working with Kailey Kapral at State Farm who not only quoted me the best price for my home and automobiles but she also took her time to review and explain everything. She was helpful, friendly and a true professional. Thank you Kailey @ Statefarm."