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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chelsea Perreault

November 14, 2023

5  out of  5 rating by Chelsea Perreault
"Karina C was very prompt and helpful! highly recommend!!"

Shirley M Vasquez

September 21, 2023

5  out of  5 rating by Shirley M Vasquez
"Karina was amazing thank you for all your help with such short time and getting me all together before having to get into work. Your customer service was truly amazing !"

Mark Warfield

September 16, 2023

1  out of  5 rating by Mark Warfield
"Customer service was terrible! They would not return phone messages for day. Was finally able to speak with them when patched through by state farm main office. Cost me almost $500 by not returning my calls."

James DeFreese

September 14, 2023

5  out of  5 rating by James DeFreese
"Karina was very helpful and informative. She displayed great customer service and truly helped me and my wife with our insurance."

Sarah Zanvardine

September 11, 2023

5  out of  5 rating by Sarah Zanvardine
"Amazing customer service! Super knowledgeable and explained everything to make it easy to understand. Karina was amazing to work with and walked through all my questions to help me make an educated decision. I ultimately decided to transfer my insurance to State Farm as a result."

Licia Wood

August 23, 2023

5  out of  5 rating by Licia Wood
"Switching to State Farm after being with my other carrier for 13 years after almost doubling my rates again from the last renewal. State Farm was lower and the customer service is 10x better. The process was quick and Karina walked me through each step and was able to answer all questions. I think I will be happy with the move!"

Joyce H Myrick

August 22, 2023

5  out of  5 rating by Joyce H Myrick
"Shirin's assistant, Karina Cantu, is such a positive person to work with. When we started purchasing insurance, it was only for auto. Over the years, we decided to stay with State Farm only because of Karina. Each car weve purchased, Karina is who we've requested to work with. She is helpful, concise, informative, attentive...the list goes on. We went from using State Farm as not only our automotive insurance carrier, but to life insurance, and now our business liability insurance. Karina's attention to detail and her EXTRAORDINARY customer service is why we believe in the old State Farm's slogan, "Like a good neighbor, State Farm is there", and the new slogan, "Here to help life go right". Karina definitely receives our vote of confidence. Next up...our homeowners insurance. It's important to have the right people on a team. Shirin, who is wonderful as well, chose a top notch person to assist her. Thank you!!! Ronald and Joyce Myrick"

Carlos Castro

August 17, 2023

5  out of  5 rating by Carlos Castro
"My agent Brandi was amazing!!! Top notch. Knowledgeable, attentive, reliable, punctual, and great customer service. Will definitely recommend her and office!"

N B

August 15, 2023

5  out of  5 rating by N B
"These guys are genuinely the best! They have made it so easy our family. We added another teen driver and Alexandra helped us through the entire process while we sorted down our options to add a 4th car that was within our budget. I never got this kind of service from my previous companies! Thanks, Shirin and Team!"

Tammy Mosley

August 8, 2023

5  out of  5 rating by Tammy Mosley
"Kailey is the best!! Thank you for your professionalism, patience and most of all your promptness. We all know insurance in Florida is stressful and I am grateful to have had Kailey’s assistance and expertise!! Thank you Kailey 😊"

Owen Lee

August 5, 2023

5  out of  5 rating by Owen Lee
"Very nice and helpful"

Julie Newquist

August 2, 2023

5  out of  5 rating by Julie Newquist
"I called to go over the increase in my policy. Alex was extremely helpful! She took the time to go over every coverage item and explained in detail what I was paying for. She allowed me to ask questions and assured me that I had chosen the correct coverage that I was looking for. Alex was patient and personable and made me feel better about the high rates the economy has forced us to pay. We found a slight mistake in annual milage and she immediately took action to get the process started to fix the issue. I appreciate her customer service skills and am 100% satisfied with our conversation."

Diana Kase

July 27, 2023

5  out of  5 rating by Diana Kase
"Christina was very helpful in running new car insurance quotes for our family. She was friendly, easy to talk to and was able to ensure a great price and services! Looking forward to being with StateFarm."

rachel machin

July 19, 2023

5  out of  5 rating by rachel machin
"Shirin and her team are incredible! Highly recommend!"

Jenny Yang

July 5, 2023

5  out of  5 rating by Jenny Yang
"Kailey was excellent and able to get me a reasonable quote for homeowner insurance premium on our first call. Brandi quickly assisted me in finalizing the binding contract and having our house insured on the same day because Kailey was off the next day. The experience was great with the two excellent and knowledgeable ladies. I greatly appreciated their assistance. Highly recommend."

D Ford

May 5, 2023

5  out of  5 rating by D Ford
"Sammie is the absolute best!"

Scott Satalino

April 27, 2023

5  out of  5 rating by Scott Satalino
"Worked with Brandi on my homeowners and auto policies recently and the process was fantastic. She was very responsive and did a great job explaining everything and answering all of my questions. Was able to save money on both homeowners and auto. Highly recommend."

MRS. CAROL WILLIAMS

April 20, 2023

5  out of  5 rating by MRS. CAROL WILLIAMS
"Sammy at the Wesley Chapel location was very helpful, patient and very kind. Thank you Sammy we appreciate you!!!"

Sondra McKinney

April 17, 2023

5  out of  5 rating by Sondra McKinney
"Sam was so helpful and went beyond to find an answer for me...and it turned out to be a good answer."

Pam Windham

April 14, 2023

5  out of  5 rating by Pam Windham
"Shirin’s assistant Karina is fabulous. She took wonderful care of my needs and followed up with me about all issues."

Louis Oliver

April 11, 2023

5  out of  5 rating by Louis Oliver
"Honest and extremely helpful. Couldn’t ask for a better rep! Was concerned about switching insurance companies since I was with my former insurance for 18+ years. Brandi Quickery Was very helpful and knowledgeable when explaining and comparing my existing policy to a new policy with State Farm. She put my concerns to rest and managed to quote a better, stronger policy at 1/3 cheaper than my existing policy!"

Jim Wright

April 7, 2023

5  out of  5 rating by Jim Wright
"Always helpful and polite. Pleasure to deal with. Thank you."

Danny Perkins

April 4, 2023

5  out of  5 rating by Danny Perkins
"TODAY I WENT TO TAG AND CHANGE TITLE ON A VEHICLE I BOUGHT. NOT THINKING I NEED INSURANCE ON IT. I THOUGHT AS LONG AS I HAD CURRENT INSURANCE ID BE GOOD. THAT WASNT THE CASE SO IM IN LINE WAITING AND FIGURED ID CALL STATE FARM AND SEE IF I COULD GET INSURANCE ADD QUICK BEFORE THEY CALLED ME . THINKING IT WOULD BE A LONG SHOT. BUT THE PHONE WAS ANSWERED BY SAMMY STECHEL AND BY THE TIME I WAS CALLED TO BE WAITED ON SHE HAD ME EVERYTHING I NEEDED . THIS ALL TRANSPIRED IN LIKE 8 MINUTES AMAZING THANKS SAMMY THANKS STATE FARM"

Sophia Mitchell

March 23, 2023

5  out of  5 rating by Sophia Mitchell
"Sammy was amazing! Very nice and patient. She explained everything throughly so she knew I understood what everything meant! Amazing!"

Kevin Miller

March 23, 2023

5  out of  5 rating by Kevin Miller
"Sammy was very helpful and polite!"