State Farm® Insurance Agent Shirin Khorsandian

"If you live in Wesley Chapel or the surrounding areas and are seeking a top-tier insurance agency, Shirin Khorsandian and her team come highly recommended by me. Having been a customer of State Farm for over 30 years, for both auto and home insurance, I've had my fair share of experiences, but this month has been particularly challenging due to the loss of two family members on the same day. Amidst dealing with these personal losses, I forgot to manage several aspects of my auto policy I had been discussing with Kailey in the State Farm office. In a panic this morning, realizing my auto policies had lapsed. I reached out to Kailey, expecting the worse. To my astonishment, within 20 minutes, she not only reinstated my policies but also showed incredible thoughtfulness and understanding towards my situation. This is what I call first-class customer service. Kailey made what I feared would be a lengthy and complicated process into a seamless and easy one. It was a welcomed outcome in an otherwise tough month. A huge thank you to Kailey - you truly are the best. I will definitely be recommending you to all my friends and business acquaintances."

"I've been insured by State Farm for automobile coverage for more than 30 yrs and with this particular agent's office for more than 10 yrs. I have had the fortune so far of not having had an issue with any of the agents over those years as a State Farm customer. Recently I purchased a home, my first and needed to have it insured. State Farm provided me a rate nearly half of that offered by the financing team associated with my home purchase. I needed to cancel my existing renters insurance, which I forgot to do earlier on after home purchase. This process was handled by Camila. Having worked in customer service before, I know demeanor and tone can make or break a good customer-associate interaction. I listen for it because calling with a problem, and getting an associate that sounds like they're having a problem/bad day no matter the business, usually does not end well. Camila sounded with a welcoming tone that made me comfortable and confident that I would not need to hang-up and call back. I'm sure the boss, Shirin K appreciates these reviews, but when I call the office that's not who fields my inquiry, so this expression of appreciation is for Camila and those along side her tasked with managing the business of the day, the people who's names I remember, because I hear them most whenever I call. Thanks Camila for taking my call, making the necessary adjustments and following up with me on the changes to assure me they had been taken care of. JU"

"After receiving a notification that our car insurance was increasing, I called Shirin Khorsandian’s office in Wesley Chapel and spoke with Christina. I am glad I did! Christina was able to look at my policy and help me find areas where we can save. It is rare to say this in Florida, but after speaking to Christina, we are now paying less than we were before and we are still very sufficiently covered."

"First of all I'd like to say that Shirin Khorsandian is my favorite car insurance agent ever she is always informed helpful and pleasant we need more people like her in the workforce I know speaking for myself when I have to deal with anything concerning my car insurance she makes my day pleasant"

"We just bought a new home in Wesley Chapel area and contacted Shirin. Brandi got back to us with a quote and was always available to answer all questions that we had via phone or email. The entire process was convenient and I'm glad we went with Shirin and State Farm for our home owners insurance. Thank you!"

"Inflation! Everything is rising in price. I called to see how I could save money and Christina was there to help. I didn’t know what some of the charges on my bill were but she helped thoroughly explain what everything meant and told me how I could save. I’m so happy to be saving 30 bucks a month! Christina was pleasant to speak with and has wonderful customer service skills. Thank you!"

"I am purchasing a new home in a new state which is stressful. I had the pleasure of working with Kailey Kapral at State Farm who not only quoted me the best price for my home and automobiles but she also took her time to review and explain everything. She was helpful, friendly and a true professional. Thank you Kailey @ Statefarm."

"I was comparison-shopping for auto/homeowners insurance and reached out to my local State Farm office in Wesley Chapel. They were quick to respond back which I always appreciate; communication goes a long way! I visited the office, which is only a few minutes away, and met with Brandi. To say she was amazingly awesome would be a major understatement! She explained everything to me in a way that was easy to understand and make sense. Before our visit was done, we had settled on policies for auto and home that more than met my needs, practically and financially! I am happy to give my business to Shirin Khorsandian State Farm and I recommend them highly!"

"Shirin, Kailey, and the team are the best! They definitely work hard for you to get the most competitive rates and best coverage for your money. They have worked with me on many occasions to adjust/change my insurance coverage and find any possible discounts. They are knowledgeable, professional, and prompt. They also are just genuinely kind people. Couldn’t be happier."

"Karina - the best experience I’ve ever had with any insurance I’ve ever owned! Thank you! You truly deserve a raise and promotion. Most of the reviews I’ve seen have been about you. (Wonder why 😊😊) Keep working hard - it will all pay off!! Thank you, again. You were so awesome."

"I was recommended this Agency by a good friend, and it really exceeded my expectations. Working with Karina has been a great experience. She has been very knowledgeable and professional, making the overall cars/home insurance transition very easy for me, and in top of that. I really appreciate the support the great work done."

"Christina has been such a big help during my car accident journey, and overall with any questions or concerns i have had! I would rate her 10 stars if i could!! Since i have been speaking with christina i have learned so much from her about my car insurance and useful things to know for any driver. Speaking to her is always a pleasure, she keeps things very simple and easy to understand."