State Farm® Insurance Agent Shirin Khorsandian

"This State Farm office is the best of the best. Every time I call, they have excellent customer service. Today, I called with several policy questions, spoke to Camila. She was able to review my policy and quickly provide clear and concise answers to all my questions. Thank you!!!!!"

"I have been a customer for many years and have always received excellent service. Today was no exception. I had many questions and Camila was extremely patient, professional, and thorough when answering all my questions—and she found ways to add discounts that will save me $100/month. Top notch service!"

"Camila has been very helpful. Being able to communicate with her via text and on the phone has helped me tremendously. She has been very prompt in her responses and an innate problem solver."

"I’m so happy to get Kailey as my agent, you took the time to explain me the policy answer every question that I have. I will be recommending you to my friends and family. Thank you for making this process easy for us and help me with my budget."

"Kailey was an absolute gem! She helped and took care of me and made sure I was getting a rate that worked for me!"

"Christina helped me add a new car in my multi family coverage on 10/02/2024. She was fantastic! Professional and detailed. Love the quality and experience while adding the new car! Thank you christina for being a fantastic agent!"

"I worked with Camila and had a great experience on answering my questions and assisting me all the way ."

"Kailey was able to secure me a rate hundreds of dollars cheaper than anyone else. i have no complaints about customer service; she was very concise and considerate and i appreciate the help she provided and can’t recommend her enough!"

"Very commutative and very good at helping people who don’t understand how insurance works. I enjoyed my experience with Karina and helping me get great insurance."

"Christina is outstanding. She always gets back promptly and assists with providing exceptional care and understanding of policies. She is certainly an asset to State Farm. We recently had a total vehicle loss and she assisted with providing and plugging-in information for the transition to be seamless. SHIRIN, I cannot say enough good things about Christina and the compassion and care she exhibits when interacting with me. I am grateful for all her help and information. Christina, a grateful “thank you”. I appreciate you!!!"

"Excellent customer service, they actually listen and do their best to solve your problem"

"Christpina helped me through a difficult time in my life. I forgot to pay my car insurance. It had been due about six weeks earlier. I had been taking care of my mom for several weeks in the hospital before she died and as I was driving home one day it dawned on me that I never paid that bill. I pulled over and immediately called Christina at State Farm. She informed me that my car insurance had been canceled. Christina always knows the right thing to say and she calmed me down immediately. She is so compassionate and is extremely knowledgeable about insurance. She set up a new policy for me in no time. I was so grateful to her. Thank you for having someone like her working for you. She is truly a gift to State Farm. Thank you, Brenda Puertos"

"I appreciated Brandi's expertise and patience in helping me to decide the best car insurance options for existing coverage for my wife and me. Her knowledge and professionalism was just what the doctor ordered. Thank you, Brandi!"

"Wonderful and professional customer service!"

"Kailey has been helping me with getting a good quote and with switching insurance companies. Switching companies has been very smooth and headache free. I basically ended up saving something like 65% from what I've been paying. Kailey is very personable and good with call backs, making my transition between companies as seamless as possible. Great job, 10 point to Gryffindor!"

"I recently just moved to Wesley Chapel and was lucky enough to get Kailey on the phone. She helped me with my auto, home and life insurance needs. If you are in the area and looking for a knowledgeable and informative agent, please contact Kailey."

"Christina was super helpful when it came to my policy and took the time to explain things to me in a way that made sense. I really appreciated all of her help!"

"Have been With Shirin’s Office for 3 or 4 years now, they are AMAZING. May never switch Christina is great!!! Really goes out of her way to ensure customers are taken care of and everything is easy and painless! Thank you Christina!"

"Shirin’s assistant Camila is great. She followed up with me in a timely manner and took care of all my issues."

"Brandi helps me with I my insurance needs. She is great!!!"

"If you live in Wesley Chapel or the surrounding areas and are seeking a top-tier insurance agency, Shirin Khorsandian and her team come highly recommended by me. Having been a customer of State Farm for over 30 years, for both auto and home insurance, I've had my fair share of experiences, but this month has been particularly challenging due to the loss of two family members on the same day. Amidst dealing with these personal losses, I forgot to manage several aspects of my auto policy I had been discussing with Kailey in the State Farm office. In a panic this morning, realizing my auto policies had lapsed. I reached out to Kailey, expecting the worse. To my astonishment, within 20 minutes, she not only reinstated my policies but also showed incredible thoughtfulness and understanding towards my situation. This is what I call first-class customer service. Kailey made what I feared would be a lengthy and complicated process into a seamless and easy one. It was a welcomed outcome in an otherwise tough month. A huge thank you to Kailey - you truly are the best. I will definitely be recommending you to all my friends and business acquaintances."

"I called for assistance today and Camila did a wonderful job with helping me and made sure to follow up and check in with me to see if I needed further assistance."

"I've been insured by State Farm for automobile coverage for more than 30 yrs and with this particular agent's office for more than 10 yrs. I have had the fortune so far of not having had an issue with any of the agents over those years as a State Farm customer. Recently I purchased a home, my first and needed to have it insured. State Farm provided me a rate nearly half of that offered by the financing team associated with my home purchase. I needed to cancel my existing renters insurance, which I forgot to do earlier on after home purchase. This process was handled by Camila. Having worked in customer service before, I know demeanor and tone can make or break a good customer-associate interaction. I listen for it because calling with a problem, and getting an associate that sounds like they're having a problem/bad day no matter the business, usually does not end well. Camila sounded with a welcoming tone that made me comfortable and confident that I would not need to hang-up and call back. I'm sure the boss, Shirin K appreciates these reviews, but when I call the office that's not who fields my inquiry, so this expression of appreciation is for Camila and those along side her tasked with managing the business of the day, the people who's names I remember, because I hear them most whenever I call. Thanks Camila for taking my call, making the necessary adjustments and following up with me on the changes to assure me they had been taken care of. JU"

"Camila did a nice job of servicing my insurance needs yesterday. Thanks"

"Christina provided courteous and efficient service! She was knowledgeable and took her time to explain all of my insurance options. She responded to my messages in a timely manner and was so friendly and responsive! Thank you Christina for your outstanding service!"