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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olivia Hemilton

July 21, 2026

5  out of  5
rating by Olivia Hemilton
"Camila has been amazing helping me set up auto and renters insurance. She is very thorough and always helps get the best price!"
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Trina Law

July 2, 2026

5  out of  5
rating by Trina Law
"Shirin and her team are Amazing! I’ve been a customer for 7 years now and have experienced excellent customer service!"
We responded:
"Thank you, Trina, for taking time out of your day to share your experience with our office. We are so happy it is a good one and thank you for being our customer! We appreciate you. "
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Nichole McClendon

June 23, 2026

5  out of  5
rating by Nichole McClendon
"I had a great experience with this State Farm team. Karina was highly responsive, very helpful, and took the time to answer all of my questions clearly. Getting car insurance was smooth and stress-free. Highly recommend!"
We responded:
"Thank you, Nicole, for sharing your experience with my office and Karina. We agree, she is really knowledgeable and is a favorite. I'm happy to hear you recommend our office for car insurance and renters insurance."
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Ryan Knutson

June 22, 2026

5  out of  5
rating by Ryan Knutson
"Marcus was responsive and provided a good quote for homeowners. He also quickly took care of me when I had to quickly buy a new car when my Catalytic converter failed in the middle of my move!"
We responded:
"Hi Ryan, thank you for sharing your experience with Marcus. I'm so sorry you had a car emergency, but so happy to hear he was able to be quick with helping. I hope the rest of your move went a little bit more smoothly! "
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Gul Patel

June 22, 2026

5  out of  5
rating by Gul Patel
"Itemo was outstanding in helping I relocating in Florida. Overall we had 5 star service."
We responded:
"Welcome to Florida and thank you for sharing your experience with Ifeoma. "
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Kelli Christopher

June 11, 2026

5  out of  5
rating by Kelli Christopher
"Camila was so helpful and patient, as a mother of 3 boys Life is hectic and I'm a little forgetful. She was there every step of the way for me and helped me get the best rate and I am now a happy customer."
We responded:
"Thank you, Kelli, for taking time to share your experience with Camilla. I am so happy she was supportive and helpful making your life a little bit easier!"
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Chase Raberge

June 8, 2026

5  out of  5
rating by Chase Raberge
"I had a great experience working with Ifeoma. She was very knowledgeable, responsive, and took the time to explain all of my coverage options clearly. She made the process simple and stress-free, answered all of my questions promptly, and helped me find the best policy for my needs. I appreciate her professionalism and excellent customer service. I highly recommend them to anyone looking for an insurance agent who genuinely cares about their clients."
We responded:
"Thank you, Chase, for sharing your experience with Ifeoma. I'm happy to hear she made the process simple and stress-free. She is really great and a favorite of our customers. Thank you again!"
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Michael Louis

June 7, 2026

5  out of  5
rating by Michael Louis
"Brandi was awesome!! Answered all of my 500 questions, explained everything and really made the entire process seamless and painless!!! Thanks for being great Brandi!!"
We responded:
"Brandi is awesome and we appreciate you taking time to share your experience. Thank you!"
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Barbara Bulnes

June 5, 2026

5  out of  5
rating by Barbara Bulnes
"Brandi went above and beyond to assist me. I really appreciate it. Thank you!"
We responded:
"Thank you for leaving a review for Brandi!"
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Jay C

May 30, 2026

5  out of  5
rating by Jay C
"Camila is awesome & always so helpful!"
We responded:
"Thank you for leaving us a review. We agree Camila is the best!"
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Shelby Farrell

May 20, 2026

5  out of  5
rating by Shelby Farrell
"So far, so good! Marcus has helped me renew my auto & home insurance at rates much better than I had prior. He is thorough with his explanations of policies & responds to emails quickly! I am thankful for his help— it has been such a pleasant experience."
We responded:
"Thank you Shelby for taking time out of your day to leave Marcus and my office a review. I'm so happy to hear that he was able to help you with your home and auto insurance. "
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gianna dipierri

May 15, 2026

5  out of  5
rating by gianna dipierri
"Camila was very helpful in helping me find a new auto policy, she was very informative and kind in answering all of my questions."
We responded:
"Hi Gianna, thank you for leaving a review for Camila. She is really great and we are so happy she was able to help you become a new customer!"
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Sandi Robinson

May 14, 2026

5  out of  5
rating by Sandi Robinson
"I just had a first class top notch experience with Brandi. She was so helpful and knowledgeable. Brandi went above and beyond in taking care of my concerns and she even helped with a couple of things I hadn’t even thought of!! The customer care I received is exactly what keeps people loyal to an establishment!!"
We responded:
"Hi Sandi, thank you so much for leaving us a review. We agree that Brandi is really helpful, knowledgeable, and caring. She always goes above and beyond for our customers and are so happy you had a great experience with our office. Thank you for being our loyal customer!"
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Danny Ortega

May 12, 2026

5  out of  5
rating by Danny Ortega
"My daughter had different insurance companies for auto, home insurance policy, I suggest to her to shop for insurance company that had multi-policy discount, Geico on Homeowners use a different company, I spoke with Ifeoma Ngwu with the State Farm agency that stated she could place the homeowners directly into State Farm with the auto insurance and saved my daughter hundred's of dollars. As a retired Hall of Fame Allstate Agent I appreciate the great job Ifeoma did and her communication with both my daughter and I."
Profile photo of Diego Alejandro Ochoa Ramirez

Diego Alejandro Ochoa Ramirez

May 5, 2026

5  out of  5
rating by Diego Alejandro Ochoa Ramirez
"I had a great experience working with Camila during the process of switching insurance companies. They were extremely knowledgeable, patient, and took the time to explain all my options clearly. Not only did they make the transition smooth and stress-free, but they also found me a really competitive rate that fit my needs perfectly. I truly appreciate their professionalism and dedication—highly recommend working with them"
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Reuben Okuadjo

May 1, 2026

5  out of  5
rating by Reuben Okuadjo
"I had an outstanding experience with Ifeoma at State Farm. Her assistance was incredibly helpful, clear, and efficient, making a complex process remarkably smooth, saving me $130 on my auto insurance. I highly recommend Ifeoma’s exceptional service and dedication to client support."
We responded:
"We are so happy Ifeoma was able to help you save money on your auto insurance. She is really great and our customers love her. Thank you for sharing your expereince!"
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Kimberly Vaz

April 28, 2026

1  out of  5
rating by Kimberly Vaz
"In January we decided to switch Homeowner's Insurance carriers for a lower rate. Camila provided a decent quote so we decided to make the switch to State Farm. On January 30th Camila emailed us the Binder of Insurance and told it was "effective today." She also instructed us to go ahead and cancel our policy with our current carrier, so a few days later I did exactly that. Then on February 13th Camila contacted us to let us know that our State Farm coverage was being canceled on March 18th due to the age of our roof. We were never told that the State Farm policy was conditional or temporary is any way or that final underwriting approval had not actually been obtained. This caused us to be completely without homeowner's insurance for a little over a month until we could get our roof replaced and shop for a new carrier. Our biggest question/concern - why would State Farm tell us to cancel our current coverage before the underwriting process had completely finished? We were very interested to know if this was Camila's mistake or was this State Farm's general business practice. We asked her manager, Shirin, to contact us to discuss but she never reached out. So we do not have an answer to that question. So our best advice would be to stay away from State Farm."
We responded:
"Hi Kimberly,
Thank you for taking time to share your experience. I understand how stressful and frustrating it must have been to find yourself without homeowners' insurance during that period of time. The last thing we would ever want is to cause a problem for our customers and am so sorry that this happened. Your frustration is completely valid, and we sincerely apologize for the confusion and inconvenience this caused you.

While we can't undo what happened, we want you to know that your feedback is welcome. Regarding your question about whether this was a mistake or general practice, we take your concerns seriously and have reviewed how this happened and have made sure to update our office processes to make sure this doesn't happen again.

If you are willing, I will reach out to you to talk about this situation. I was made aware when it happened and should have reached out to you at the time. "
Profile photo of Joe Anzenberger

Joe Anzenberger

April 15, 2026

5  out of  5
rating by Joe Anzenberger
"Camilla was a very respectful, professional representative who should make State Farm proud to have her on their team. Thanks!!"
We responded:
"Thank you Joe for taking time to share your experience with Camila."
Profile photo of Alexey Molina

Alexey Molina

April 2, 2026

5  out of  5
rating by Alexey Molina
"Camilla fue muy gentil y profesional,muchas gracias por tu servicio"
We responded:
"Thank you Alexey for leaving a review for Camila. "
Profile photo of Alexey Molina

Alexey Molina

April 2, 2026

5  out of  5
rating by Alexey Molina
"Camilla fue excelente en su servicio,ojalá y todos los de atención al cliente fueran como ella,muchas gracias."
We responded:
"Thank you for taking time to share your experience with our office and Camila. "
Profile photo of Leonardo Lopez

Leonardo Lopez

March 23, 2026

5  out of  5
rating by Leonardo Lopez
"Shirin and Kimberly and their team are Amazing! They helped me with a few issues regarding automatic payments and insuring multiple cars in the car buying process and have made it so easy. There has never been a time I wasn't able to get connected with a team member or agent when I needed help"
We responded:
"Thank you for your kind words about Kimberly and our team! I'm happy to hear that we were easy to get in touch with and here for you when you needed us most! I appreciate you taking time to share!"
Profile photo of Manson Joshua

Manson Joshua

March 19, 2026

5  out of  5
rating by Manson Joshua
"I had a great experience. Ifeoma was really nice and helpful in walking me through getting my car insurance transferred!"
We responded:
"Thank you Mason for sharing your experience with our office and Ifeoma. She is really great and we are so happy she was able to get everything transferred over for you. "
Profile photo of Bernard Paré

Bernard Paré

March 18, 2026

5  out of  5
rating by Bernard Paré
"Brandi Timmons has been my trusted agent at this State Farm insurance office since 2022. She has great communication skills, is very professional and will return your communication requests. She takes care of my home, car and umbrella insurance needs. She will take the time to answer your questions. I highly recommend Brandi. Thanks for being so helpful!"
We responded:
"Thank you Bernard for sharing your experience with Brandi. I love to hear that she helps you with not just your car insurance but your home and umbrella policy. We appreciate your business and look forward to helping you in the future. "
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seirra isabella

March 18, 2026

1  out of  5
rating by seirra isabella
"This is my fifth review, and I want to clarify that I did not “harass” this office — I was seeking guidance and honesty, which any reputable company should provide. Yes, I did raise my voice, but only after multiple phone calls where no one took accountability or made a meaningful effort to resolve the issue, even after I provided proof.

It seems the focus has been on portraying me as unreasonable rather than addressing the situation itself. In reality, I am simply a customer upset by how this was handled.

Fortunately, State Farm reviewed the evidence and was able to backdate my coverage. That would not have happened if there had not been an error. They were also concerned about the conduct of Kim from this office, who refused to take responsibility and ended the call abruptly. (Calls are recorded, and they reviewed it.)

At this point, I am done pursuing the matter. I am sharing this so that anyone considering this office can make an informed decision before signing up with a business that, in my experience, does not take accountability and only responds publicly in a way that protects its image.
***************
Honey, no — they asked for a letter from you so the manager wouldn’t have to get involved. But after they saw that Kim was **not** willing to help, and I explained that you refused to call back to handle this over the phone, they had no choice but to open an investigation to determine where the mistake was made.

In all my years of dealing with companies, this is the first time I’ve seen someone ignore clear evidence right in front of them. I did file a verbal complaint last week. The coverage was added **after** I left your office.

At this point, I’m not looking for anything else from you — I just want to be clear that everything you are saying is false. I truly wish you well, and I don’t mean to come across as unreasonable, but this entire situation has been genuinely mind-boggling."
We responded:
"In the 25 years of working with State Farm I've never had anyone leave me negative google reviews from different accounts. I'm at loss as how to respond in a kind way that is more clear and helpful. I do feel like I have to keep defending myself and my office because we didn't do anything wrong. You and I both know that if State Farm agreed that my team had missed something or done something wrong, they would have fixed it already without any documentation required. I also noticed you haven't submitted a formal complaint, which makes me believe this issue has been resolved.
One last time, we wish you well.
*********
Seven google conversations is wild. Still wishing you well, and I saw you wish me well, which is nice. Thanks
"
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David Velez

March 14, 2026

5  out of  5
rating by David Velez
"Shirin and her team are the most trustworthy, kind, caring insurance agency I have ever dealt with. They helped me obtain proper coverage for my home, autos and life insurance for myself, my wife and my daughter. I left the office with better coverage for a better price. I’m am so glad I found this office so close to hope. Please call this highly rated office, you and your family deserve the best!"
We responded:
"Thank you David for sharing your experience with my office. I'm so happy that we were able to help you with your home, auto, and life insurance for your family! Welcome to State Farm, we look forward to helping your family for years to come. "